Kaspersky internal error 2771 also known as Kaspersky certification error occurs due to bad entries from the security page of the antivirus, due to corrupted cache files or due to problems in the registry key. It can also occur when the software fails to install properly or when you update the software. The error can be solved, just follow the methods given here to get rid of this error quickly.
This Kaspersky error code usually appears as pop-up mainly when you update or install the programme in your device, but sometimes there is no indications. Therefore, look for these indications yourself that proves you are having this error.
- If your system gets frozen periodically then you should understand it has hit by this error.
- The programme crashes frequently after you open it.
- This error will destroy all the active programme windows available.
- Most of the cases, error 2771 will pop-up.
- The Methods to Solve Internal error 2771Below are some counter measures for solving the error code. If one doesn’t fix it, try the rest. It is usually not that hard to get rid of this error, the methods here are simple and effective.
- Update the device driver of your system.
- In the search box on the taskbar, enter device manager, then select Device Manager.
- Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update.
- Select Search automatically for updated driver software.
- Select Update Driver.
- Remove the INFCACHE.1
- Press “Windows” key + “R”.
- In the Run box, type “cmd” and then press “Enter” key. The command prompt window appears.
- In Command Prompt type “C:\Windows\inf\infcache.1” and then press the “Enter” key.
Restart your computer and install the Kaspersky Antivirus on your computer again.
- Clean the Junk in your system.
Clean your system junk, like temporary files which occupy the space in your device by typing “cleanmgr” in the Run box, select the disk and delete temporary files.
- Repairing Registry entries.
- Press “Windows” key.
- In search type “Command”. The Command Prompt windows appears.
- Now, press and hold the “CTRL” + “Shift” + “Enter” key.
- Select the option Yes when prompted to open Command Prompt in admin mode.
- Type “regedit” and then press “Enter” key to open the Registry Editor.
- In the Registry Editor, choose the key related to the error and select the location
- where you want to back up files. After that, from the File menu, select “Export”.
- From the Save in list, choose the folder where you want to save the backup key for the Kaspersky Antivirus.
- Next in the box File Name, write down a name for the backup file.
- In the Export Range box, check whether the Selected branch is chosen.
- Finally, select Save. Now, the file gets saved with a “.reg” file extension.
- Reinstall Kaspersky Antivirus.
- Go to Control Panel.
- Select Uninstall a programme and then select Kaspersky Antivirus.
- Now, go through the instructions to remove the antivirus from your device.
- Finally, download and install an updated version of the software in your computer.
- Performing System Check.
- Press the “Windows” key and type “command” in the search box.
- Now press “CTRL” + “Shift” + “Enter” key.
- After that select Yes.
- In the Command Prompt, type “sfc/scannow” and then press “Enter”.
Now, the system file checker will start scanning for the error code and files related to it.
- Go through the instructions on the screen to resolve the error code.
Hopefully, the methods above should have resolved your problems.
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